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 Web Design & Development

Website/WordPress development, customizations, and code fixes. Examples: feature development, theme/plugin changes, CSS/JS/PHP fixes.

 Sales & Pre-Sales

Quotes, pricing, specs, plan upgrades, and pre-sales consultation. Examples: plan recommendation, VPS/Cloud pricing, custom requirements.

 Billing & Payments

Invoices, payments, renewals, upgrades/downgrades, account credit. Examples: invoice inquiry, payment confirmation, billing cycle changes.