Before sending the ticket, pay attention to the following:

• Response time is 1 to 12 hours
• Strictly avoid sending duplicate tickets
• Choose a new ticket with a relevant title for each topic
• Describe your problem in full and attach a screenshot
• For technical problems, enter your server access in the Server Information section

Frequently Asked Questions:

1. Follow your email carefully to get information
2. Check emails in junk or trash box
3. If your site is blocked, go to abuse
4. When will the technical support ticket open, click here